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Our Policies

We want daycare to be a pleasant experience for everyone involved. To ensure the safety and well-being of all dogs, owners, and staff, the following rules will be enforced.

For Dogs

  • NO aggressive or reactive dogs. Daycare is intended for social dogs that can quickly and easily socialize in groups of dogs in new environments without fear, aggression or other reactivity toward dogs or people. Your dog must pass the initial behavioral/temperament assessment and continue to meet the requirements. If daycare is not a good fit, we will encourage you to work with a trainer who can assist your dog and then we can reconsider another assessment.  

  • Dogs must be kennel/crate trained and can adapt quickly to a new environment without excessive barking or destruction.

  • Documentation of the following vaccines and tests is required: 

    • Distemper

    • Bordetella

    • Rabies

    • Fecal test results (every year)

    • Routine flea/tick prevention

  • We also recommended dogs be vaccinated for Influenza (H3N2 & H3N8), Leptospirosis, and Lyme disease, as well as have an annual heartworm test.

  • All dogs must be in good health with no open cuts, injuries, or infections and must be symptom free from illness before returning to daycare.

  • All dogs must be spayed or neutered by 15 months of age to continue daycare.

  • Puppies must have completed the series of all required vaccines listed above. There is no minimum age requirement.

  • Collars and harnesses will be removed during daycare.  Quick release (snap) collars and leash must be provided for drop off procedures. No retractable leashes. 

  • Lunches must be a single meal/serving in a plastic container with a lid and labeled with your dogs name. No bags or glass. We do not provide bowls. A $3 charge will be applied if your dog is 10 months or more or does not have written documentation from their veterinarian stating lunch is needed for medical reasons.   

For Humans

  • All owners must use a leash during drop off and pick up activities and have control over your dog during these times.

  • Morning drop off is 6:30 am - 9 am. Doors are locked after 9 am.  

  • Morning half day pick up is 11 am - 12 pm. If your dog is not picked up by 12 pm, your dog will be required to stay the remainder of the day until full day pick up. A full day of daycare will be charged. 

  • Full day pick up is 4 pm - 6 pm. We offer curbside pickup via text for your convenience.  

  • Late pick up: A fee of $15 will be charged at 6:05 pm and an additional $1 per minute thereafter. Please call if you are going to be late. At 6:30 pm, your dog will be boarded overnight and an additional boarding fee of $75 will be charged.

  • A no-show or cancellation within 24 hours of the scheduled reservation will be charged the daily fee rate of $31 for a full day or half day. 

  • We are closed on New Year's Eve, New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Black Friday, Christmas Eve, and Christmas Day. We will email, text or post on social media if we close due to inclement weather.